We do not accept any returns or exchanges due to hygienic reasons or claims that the products received do not match the pictures and size indication/guide as published on our website.
We only accept request to exchange if we have sent you the wrong items or the products received are of manufacturing defect before you use it.
Return item must:
2. Still in its original packaging
3. Unlaundered, and
4. Has its all original tags on
please send the item exchange to:
31, Lorong 6E/91, Taman Shameline Perkasa,
Batu 3 1/2 Cheras, 56100 Kuala Lumpur
Inside the parcel please put a note with
your order ID:
item exchange detail:
If you wish to cancel your order before we ship it out, the refund can be processed with a deduction of 10% transaction fees. The refund process may take up to 7 working days.
If you would like to alter your order, such as changing the colour or size of the product(s) after we dispatched or upon you receiving the order, all shipping costs and tax charges shall be borne by you.
We appreciate your understanding.