We collect information that is needed for the registration procedure at our website. The information that we collected are voluntarily submitted by the customers to us.
Personal Identification details
- When you create a Calaqisya account, the personal information we collect may include your:
- Delivery address
- Email address
- Telephone number
- Mobile number
- Date of birth
- The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request.
- We may pass your name and address on to a third party to make delivery of the product to you (example: to our courier or supplier)
Your personal identification details are used to process your order, customised your profile information, update your status of online shopping and also to update you with our latest news, promotion and events.Confidentially
Your personal information such as credit card details, bank account numbers will be kept secret and confidential with us. We will never share any of your personal contents without giving prior notice to our customer. Security
We will apply appropriate security application in order to prevent the leaking customer’s personal identification details from third parties, illegal disclosure and hackers. However, kindly bear in mind that information transmitted through internet is not 100% guaranteed safe and secure.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Choices to Limit Processing of Personal Data
You have the right to limit in part or wholly any of the processes by which your Personal Data is subjected to, in terms of the operations allowed to be performed upon it, the period of time allowed, or alternatively, the deadline of the consent given.
The responsibility for compliance rests with us, who determines the purposes and means of processing your Personal Data.
You shall notify us in writing to request your Personal Data to be retained by us so long as it is necessary for the fulfilment of the purposes for which it was collected only, or inform us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for such purpose. You may withdraw, in full or in part, your consent given to us. Your withdrawal in each case is subject to any applicable legal restrictions, contractual conditions, and a reasonable time period. Your withdrawal may also be subject to whether it would affect the operation of our business.
Retention of Personal Data
The Personal Data you submit to us will only be retained for as long as is required for the purpose for which it was collected or as permitted by applicable laws.
Even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints. When we no longer need to use your Personal Data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.